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Garry Shultz finds that Google+ has the potential to revolutionize customer-care platforms: A Gobsmacked™ YouTube Video

Gobsmacked

In this edition of Gobsmacked™TV:

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Tags:
#CX #CEM #B2C #B2B #google+ #gobsmacked #custserv #
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An application of Gamification to Customer Service Processes and Learning

Marketing

CustomerThink Founder/CEO Bob Thompson recently interviewed me.

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Tags:
Ideo Labs #CX #CEM Banking Techsupport Reps gamification games System process training Agents customer service #custserv
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7450 Hits